Special Services & Assistance

special services and assistance

Pay your bill online
Pay your bill safely and securely in our Interface Payment Center.
Special Accounts
Use this Special Accounts website to: access account information, download your customer guide, request a service call, to change your information.
Sign up for Direct Pay
Click here to read more and to sign up for automatic withdrawal through our direct pay plan and receive 1 month of monitoring free. Click here for the sign up form.
Hurricane Assistance Form (Activate My Alarm)
The devastating impact of the 2005 hurricanes across the Gulf Coast affected tens of thousands of our customers and employees. Use the Hurricane Assistance Form to request assistance with activating your alarm system. Your request will be processed as soon as possible. If it requires immediate assistance, please call 1.866.593.3480 (toll free: Interface Customer Service), or 1.800.727.1668 (toll free: Interface Secure Operations Center). Click here for Hurricane Assistance - Frequently Asked Questions.
Building Reports
Building Reports Inspection Service Clients retrieve reports - click here.
Homeowner’s Insurance Discount
Click here to fill out this form to receive a verification certificate of the type of security system installed at your business or home for a possible discount from your insurance carrier.