Secure Operations Center

A whole new generation of interactive monitoring and remote services.

Interface’s Secure Operations Center provides services that just a handful of facilities worldwide can offer.

Leading Edge Capabilities & Services

In addition to UL listed Intrusion and Fire System Monitoring we offer:

Leading-edge automation, email & web access features
Video verification of alarm events
Remote video guard tour services
Interactive remote video with two-way audio verification
Internet based alarm monitoring
Remote managed access control systems

CSAA Certified Five Diamond Central Station When a life safety emergency occurs, seconds count! No other security alarm company has the unmatched service and reliability of our company-owned UL Listed monitoring center where people and security alarm technology combine to protect the important things in your life. Referred to as our Secure Operations Center, our alarm monitoring center is one of the very few in the country to meet and exceed the quality standards required for UL certification.

UL Listed for Intrusion and Fire alarms (Only the top 1% of alarm companies have this distinction.)
Fully redundant fiber optic communications paths
Fully redundant alarm processors with backup servers
Fully redundant back-up 600kw diesel generators for uninterrupted power supply
Coveted Central Station Alarm Association Five Diamond Award for 100% operator certification/training for service excellence

Interface efficiently monitors thousands of conventional intrusion and fire alarm systems throughout the country. The automation system monitors incoming signals from high security data lines and processes these signals instantaneously, immediately accessing customer files and presenting operators with all the information needed to respond to emergencies.

In addition to emergency signals, we monitor diagnostic signals that your system sends to alert us to certain conditions such as power failure or low battery. Our Interface operators are trained to be courteous and efficient, even in emergency situations. We offer unique, customized response plans, which can be easily modified if necessary. When an alarm signal is received, we notify the appropriate authorities and any other parties you have instructed us to contact, in the order you have specified. We also prepare special reports for commercial customers, which show data such as “openings and closings” or access granted by time, location or employee.

Download PDF: Secure Operations Center—Unmatched Service, Unmatched Reliability